For those who want to offer the latest shipping-tracking technology…

Finally: Now Your Customers Can Enjoy a Shipping Experience Like Never Before!

Shipping Wonder enables you to send shipment-tracking notifications SMS or eMail to your customers. Shipped, Arriving Today, and Delivered notifications. Include additional Call-To-Actions in each notification.

Pure Innovation

Up to date information on your shipmentBidirectional communication capable.

Offer Peace of Mind

Recipient can opt out. Reducing your support requests significantly.

Unmatched Tracking

Fully configurable messagesSupport for text, email, and voice messages.

Superior Service

Fully configurable messages. Support for text, email, and voice messages.

Reduce Support Load

One tap to the carrier’s tracking siteUp to date information on your shipment.

Shipping Experience

Set-it and forget-it. Once Shipping Wonder is configured in your ERP, it simply works.

WISMO: “Where Is My Order?” It has been estimated that nearly 93% of online shoppers demand to receive updates on their shipments. They expect never to wonder, “Where is my order?”.

WISMO calls may feel unavoidable, especially as more and more businesses shift their focus to eCommerce. In fact, however, there are several concrete steps retailers can take to prevent the miscommunications that lead to WISMO calls, all while improving the overall experience

A.I. Shipment Notifications

Send tracking notifications (SMS or Email) and up sell, every step, as packages move through the carrier’s system.

Shipped: Your package with Thai Jacket XL Stealth Black will be delivered Apr 18. 

Arriving Today: Your package with Thai Jacket XL Stealth Black. 

Delivered: Your package with Thai Jacket XL Stealth Black. 

Shipping Notifications . . .

Advanced Tracking Technology

  • Up to date information on your shipment. Bidirectional communication capable.
  • Fully configurable messages. Support for text, email, and voice messages.
  • Oracle NetSuite® Text or Email Shipment Notification Interface.

Imagine the possibilities . . .

Automatic Notifications on Delays and Arrivals

  • Fully configurable messages. Support for text, email, and voice messages.
  • One tap to the carrier’s tracking site. Up to date information on your shipment.
  • Set-it and forget-it. Once Shipping Wonder is configured in your ERP like Oracle NetSuite®, it simply works.

Reliability and Accountability . . .

Now You Can Thrive During Uncertain Times

COVID-19 demonstrated the need for flexibility in communications and messaging. eCommerce sites and all kinds of organizations were left without a way to reach customers effectively. That’s why you’ll love what ShippingWonder can do for your business.

Shipping Notifications Deliver More Than Just A Tracking Number

Shipping notifications keep your customers updated on their orders throughout the fulfillment process.

Customers are kept up to date on the status of their order and encouraged to continue building their relationship with your brand.

Keep customers engaged in the conversation all the way to delivery day and beyond. Follow-up with engaging offers allowing customers to purchased related items directly from shipment notifications.

Consumers are moving outside the marketing funnel by changing the way they research and buy products. Here's how marketers should respond to the new customer journey.

If marketing has one goal, it’s to reach consumers at the moments that most influence their decisions. That’s why consumer electronics companies make sure not only that customers see their televisions in stores but also that those televisions display vivid high-definition pictures. It’s why Amazon.com, a decade ago, began offering targeted product recommendations to consumers already logged in and ready to buy. And it explains P&G’s decision, long ago, to produce radio and then TV programs to reach the audiences most likely to buy its products—hence, the term “soap opera.”

Marketing has always sought those moments, or touch points, when consumers are open to influence. For years, touch points have been understood through the metaphor of a “funnel”—consumers start with a number of potential brands in mind (the wide end of the funnel), marketing is then directed at them as they methodically reduce that number and move through the funnel, and at the end they emerge with the one brand they chose to purchase (Exhibit 1). But today, the funnel concept fails to capture all the touch points and key buying factors resulting from the explosion of product choices and digital channels, coupled with the emergence of an increasingly discerning, well-informed consumer. A more sophisticated approach is required to help marketers navigate this environment, which is less linear and more complicated than the funnel suggests. We call this approach the consumer decision journey. Our thinking is applicable to any geographic market that has different kinds of media, Internet access, and wide product choice, including big cities in emerging markets such as China and India.

Integrate Oracle NetSuite with Shipping Wonder to send automated shipment tracking notifications

The #1 Tracking A.I. Assistant for Shipping

How ShippingWonder is Revolutionizing Tracking

Now you can delight your customers with real-time order-arrival notifications.


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